• Low-income households who qualify for the Warm Home Discount are urged to make sure they get the £150 discount.
• Most of the 3 million households who qualify will automatically receive this energy bill support.
• Households who need to confirm their details must do so by the end of February.

People on low incomes could benefit from a £150 rebate on their energy bills – and are being urged to act now where they need to, so they can get the support before this year’s scheme closes.

The help is available to over 3 million households across Great Britain that are most at risk of fuel poverty, with many receiving the discount automatically. However, some customers in England and Wales have been sent a letter asking them to confirm their details by calling the Warm Home Discount Helpline so they can check their eligibility and get the rebate.

To mark Big Energy Saving Week, Minister for Affordability and Skills Amanda Solloway is today urging any of these households who need to provide more information to call the helpline by 29 February and get the support they are entitled to.

The scheme forms part of measures to keep costs down for families and put more money in their pockets. It targets support to protect those most at risk of fuel poverty this winter, following a significant drop in energy prices since their peak last year and the government delivering on its pledge to halve inflation – which is now at a 2-year low of 3.9%.

Tax cuts announced at the start of the year will also support 27 million people across the UK, meaning a household with 2 average earners will save nearly £1,000 a year.

Simon Fell MP for Barrow and Furness said:

“These additional funds have come at just the right time for local residents as winter temperatures continue to drop. I urge all local residents to check their eligibility to get the rebate of £150 off their electricity bill, directly from their supplier.”

Minister for Affordability and Skills Amanda Solloway said:

We will always act to support the most vulnerable – and this means making sure those most in need are getting the right support.

Today, I am urging people on low incomes who have been notified about the Warm Home Discount to make sure they act now to get £150 off their energy bill.

Please check your letter and call our helpline before the end of February if you need to provide more information.

The government’s Warm Home Discount offers targeted energy bill support for those most in need. This includes low income pensioners and households in England and Wales with high energy costs.

These customers received a letter at the end of last year explaining the discount and instructions on any action they may need to take.

For the vast majority of these customers, the discount is automatically applied to bills between October 2023 and March 2024, or is available as a top-up voucher for those with a prepayment meter.

However, some people in England and Wales who received a letter and could qualify for the support have been asked ring the government helpline number provided in their letter to confirm their details. Customers can also find out more on the government’s Warm Home Discount gov.uk page and use the online eligibility checker to see if they qualify, or call the general Warm Home Discount helpline on 0800 030 9322.